info@proctorestore.com Contact Team

Frequently Asked Questions

Answers to common test-taker questions are below. Contact our support staff immediately if you need assistance scheduling or checking in for your proctored exam online.

The simplest method to reschedule your exam is to contact our support team and give them all the information they need, such as the exam's name, the organization administering it, and the new date and time you have in mind. Please be aware that your exam fee will be forfeited if you don't reschedule your appointment at least 24 hours before your testing session.

You can use the chat feature to communicate with the proctor monitoring your exam, or you can get in touch with our customer support team.

Getting in touch with our testing support experts through this form is the quickest and most effective approach to receiving the required assistance. This will create a particular support problem within our system, which will be directed to the best personnel who can assist you.

proctorestore will send the headset and other supplies to the given address along with a pre-paid shipping label after you register for an exam.

Examiners can arrange appointments through their organization or the proctorestore website by visiting this link.

Using the pre-paid shipping label, you can return the proctorestore system in the original packing that it came in.

proctorestore is pleased to be a part of groups that support the highest standards for online education and examination.